Bernhardt Watch Company offers comprehensive service and support for the lifetime of your timepiece. Whether your watch is under warranty or not, our team is available to handle repairs and maintenance with precision and care.

From routine cleanings to complete overhauls, Bernhardt’s Service Department upholds the same standards of reliability and craftsmanship as our watches—delivered with the efficiency and value our customers expect.

To request service, please complete the form below. Once submitted, our team will review your request and follow up promptly.

First Name *

Last Name *

Email *

Phone *

Is your watch still under our 2-year warranty? *

Purchase Date *

If you don't know your order date, please give us your best guess! If you didn't purchase your watch from us, please let us know about how old your timepiece is.

Bernhardt Watch Model *

What issues are you experiencing? *

Do you have any special requests for your service/repair? If so, please explain.

I approve repairs up to the following amount (not including shipping). Please note: Mechanical watches typically require a full service every 5–7 years, depending on usage. The cost of a complete service is generally around $399.: *

Up to $100
Up to $250
Up to $399
Up to $399+

Shipping Address *

City *

State/Prov/Region *

Postal/Zip *

Country *

Minutes + Hours Austin

First Access